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COVID-19 Update

Posted by Jill Leberknight on March 18, 2020

Jill’s statement on service during the COVID-19 outbreak:

Here’s the scoop my friends. Housing demand is still pressing in Austin, Texas even in the face of this pandemic! The short story is that real estate transactions are still happening this Spring even during COVID-19.
We are taking precautions (listed below) and we are taking our health and yours very seriously. We’ll get through this, together, but for many of us, life can’t wait.  Some of us are facing a move, a job change, family circumstances, or unexpected life change and so my team is helping our clients navigate this with the same commitment to community service that has been guiding us for 15 years.
We are here to help and we have put together new procedures to respond to the needs of our clients and customers during the COVID-19 Spring real estate market.


We have multiple online meeting options to discuss and plan any of your real estate needs.
We have online forms available on our website for you to share your questions, needs, or plans.
Before contract, during contract and after our whole team including title, lending, and Realtor support can be done online with virtual communication and connections.


We are adding 3D virtual touring options for potential buyers who may not be able to visit the home in person
We are providing modified showing appointments instead of open houses for any potential buyer who needs to see the home. These appointment will be scheduled with me and tours given by me.
If you still need to remain in the home while it is active on the market we will place supplies at the door to help buyers sanitize and verify any risk with their agent prior to their visit.
And we will continue to provide our listing preparation support, staging services, and vendor coordination without interruption.


We are arriving at homes before you to open up the home, sanitize door handles and surfaces,  and then keep a safe distance during your visit.
We are verifying any risk prior to our tour with the agent and keeping you informed of any developments in the area of our search.
And we will continue with our multiple offer strategy systems that are helping our clients stay competitive in this crowded market


We are continuing to share information that keeps you informed about the real estate scene in Austin.
We are continuing to educate neighbors on any developments that may effect your home value, homeowner rights, and city zoning or permitting.
Agile is one of the core values of eXp Realty the brokerage that supports the Agent Jill Team. Our national systems and leading industry technology is providing us with resources and tools right now to respond to daily developments. Our online campus and virtual systems have been in place since 2008 and give us uninterrupted communication systems that are providing us national responses to developments.
The Agent Jill Team has experience navigating clients through shifting real estate climates and led the way in social media marketing during the 2008 mortgage crisis. We know how to guide you through these challenges with success and set your listings apart.
Keep those hands clean and stay connected with each other and with us online. Onward we go my friends with “Social Distancing 2020” and maybe this will bring us closer together in other ways!

Jill Leberknight, Lead Realtor, The Agent Jill Team

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